The software assurance support provides business hours support with a 24hour response time goal. You will see a green check mark next to any requirements or competencies you have already. Solved microsoft sa software assurance 24x7 support. Tech support scams are an industrywide issue where scammers trick you into paying for unnecessary technical support services.
Software assurance planning services helps guide your customers through the deployment and business value planning stages of software implementation. Microsoft office professional plus software assurance 1. With this benefit, customers need to only pay for the infrastructure costs of the virtual machine because the licensing for windows server is covered by the. Software assurance can be purchased on retail or oem licensed products if done within 90 days of acquiring the retail or oem license. For devices or users that do not qualify for windows software assurance, you can license windows virtual desktop access vda for access to the benefits of windows software assurance. Assure software support is a subscription service that gives you one year of assisted technical software support on up to five personal devices, and oneonone inperson training, as often as you need it. Mar 20, 2020 number of training days allotted to the organization will be activated for use.
New high availability and disaster recovery benefits for sql. Volume license customers can benefit from a range of software assurance services, including training vouchers, that can be used to provide indepth technical training for it professionals and. Microsoft office pro plus 2016 and software assurance. Administrators can deploy software to many users at once with volume activation take control of a remote computer or virtual machine over a network connection with terminal services place voice calls using the lync client or skype for business client, initiate a call from the contact list by typing a name or number, or use a dial pad to. These benefits include free software upgrades, office multilanguage packs, office suites for use at home, and more. Microsoft online services as your it strategy evolves to include the many benefits of cloud computing, microsoft can help you extend the capabilities.
Discounted microsoft products are available with or without software assurance. Software assurance training voucher satv program in partner center. Use your software assurance and services benefits microsoft volume licensing 3 2. For each office application licence covered with software assurance, a user of the licensed device is entitled to 1 copy of tha t product for use at home. Hi, thank you for posting your query on microsoft community. Ninety days prior to expiration, your vlsc account owner should receive an email from microsoft saying that the benefits are expiring soon.
Software assurance spans a broad range of microsoft software and services products, including the windows operating system, microsoft office, exchange. Effective july 1, 2016, in markets where the mpsa is available, microsoft no longer accepts new orders and software assurance renewals through existing commercial select plus agreements at the customers next agreement anniversary date. I have tried to get support but cannot find a phone no. The core premise behind sa is to give users the ability to spread payments over several years, while offering free upgrades to newer versions during that time period. Or if you acquired operating system or server software through a full packaged product fpp licence in retail or a licence from an original equipment manufacturer oem, you have 90 days to enrol that product in. Software assurance membership sam is an integrated set of support services and benefits provided to all enterprise agreement ea customers and those select plus license customers who have selected the sam option for one or more product pools on their select plus enrollment or companywide option available under open value. Software assurance spans microsofts range of software products and services, helping you get the most out of your microsoft investment. Software assurance benefits included with microsoft donations. When you have at least one server license covered with software assurance sa you get a complimentary phone support incident, plus unlimited web support for all the servers covered with sa. Get a full quote that you can share with colleagues or your reseller. If you just need the price for a single product, start a quick quote. Microsoft software assurance sa is a microsoft maintenance program aimed at business users who use microsoft windows, microsoft office, and other server and desktop applications. Software assurance spans microsofts range of software products and services, including the windows operating system, microsoft office, exchange, sql server.
The program covers microsoft technologies and services and includes new product version rights. Microsoft open license is a software volume licensing program designed for corporate, government, charity, and academic customers who order as few as five licenses. This will take you to the software assurance benefit details page. Review the microsoft product terms, check your benefits, or contact your microsoft account manager or microsoft partner for more details. Software assurance spans microsoft s range of software products and services, including the windows operating system, microsoft office, exchange, sql server, and many others. To help verify your companys eligibility to enroll in a specific planning services engagement. It has so many useful software, i didnt know i needed those software, and yet i need them too. On the create an incident select a payment option page, select use my software assurance agreement. Microsoft partner network software licensing benefits faq. Faq about esu for windows server 20082008 r2 and sql.
Microsoft volume licensing frequently asked questions faqs. Existing software assurance coverage and benefits from another volume licensing program for example, microsoft select plus, microsoft enterprise agreement, or microsoft open license are. If the administrator has not yet activated the 24x7 benefit in vlsc, there may be a delay of up to 48 hours before your 24x7 benefit can be used. Software assurance spans microsoft s range of software products and services, helping you get the most out of your microsoft investment. How many software assurance support incidents do i get with software assurance. Otherwise, select the full quote or guided quote option.
The number of planning services days you are eligible for depends on the type and number of qualified software assurance licenses you have. As a software assurance customer, you may be entitled to planning services days which can be used for deployment planning engagements with microsoft services or qualified microsoft partners. Software assurance planning services in partner center. Open get help app contact support in the browser instead. Microsoft vlsc software assurance guide vlsc software assurance guide topics in this guide include. Your organizations software assurance benefits administrator receives an access id after clicking activate on the 24x7. You receive a number of planning services days based on the number of qualifying office application, cal suite and server products with coverage. Suited for organizations with 250 or more users, mpsa provides a purchasing account structure. A customizable microsoft software purchase program that grants discounted access to microsoft training and certification solutions. Software assurance purchasing and benefit management is available. Microsoft office standard edition software assurance has many usefull software as a package and buying it is an amazing idea. By delivering planning services engagements, you have the opportunity to generate more leads, drive enterprise agreement renewals, and get paid by microsoft.
Microsoft software assurance sa is a microsoft maintenance program aimed at business users who use microsoft windows, microsoft office, and other server. The mpsa is available in afghanistan, albania, algeria, angola, argentina, armenia, australia. A growing number of enterprises are rethinking the need for microsofts software assurance program because the time between software updates makes the program less economically inviting, according. Software assurance by product microsoft volume licensing. Software assurance training voucher satv program in partner. Your organizations software assurance benefits administrator receives an access id after clicking activate on the 24x7 benefit in the volume licensing service center vlsc. Microsoft compensates partners for delivering training, planning, and other services to enterprise customers who have software assurance. Software assurance is included with some microsoft products available through techsoup, but it can also be requested on its own. The microsoft products and services agreement mpsa consolidates purchasing of microsoft cloud services, software, and microsoft software assurance. Microsoft volume licensing microsoft software assurance. This page outlines the software assurance administrative tasks. Introduction to cloud services this guide gives you an overview of microsoft license mobility through software assurance, which is available as a software assurance benefit, and outlines the detailed requirements and steps to use this benefit. Licensing windows server remote desktop services and.
A growing number of enterprises are rethinking the need for microsoft s software assurance program because the time between software updates makes the program less economically inviting, according. For each server licence covered with software assurance, you are entitled to 1 licence for server software assurance elearning. Specifically, for every license of windows server 2012 r2 that is covered by software assurance, the customer will receive an equivalent number of per core licenses for no additional license charge. Software assurance helps keep your business up to date with a unique set of technologies, and services, and rights to maximize your microsoft investment. Changes to microsoft software assurance options at techsoup.
Microsoft office professional plus software assurance 1 pc sign in to comment. Corporate users dump microsofts software assurance. With windows software assurance and windows vda, you get flexible access to windows enterprise, plus a number of additional benefits. Microsoft software assurance benefits royal discount. License mobility through microsoft software assurance. Software assurance benefits microsoft volume licensing. You may check this link on how you can contact microsoft software assurance about your plan. To manage software assurance benefits, you must either be the administrator or have permission to perform the sa manager role. Microsoft software assurance benefits for office can help your organization accelerate deployment and improve enduser productivity. The get help app in windows 10 provides fast, free support for microsoft products. Select view software assurance benefits, then select the benefit from the software assurance summary list. Partner, and then recreate it for the employee with the exact number of days needed for the desired course. Software assurance is a collection of benefits for microsoft products. You can help protect yourself from scammers by verifying that the contact is a microsoft agent or microsoft employee and that the phone number is an official microsoft global customer service number.
Microsoft recently announced a common endofsupport date for its microsoft desktop optimization pack tools, which also is a software assurance benefit. License mobility through software assurance gives microsoft volume licensing customers the flexibility to deploy eligible server applications with active software assurance on azure. Software assurance benefits help you take full advantage of your investments in it. Do not deploy and use microsoft office with windows server remote desktop services with the expectation to just count and license the greatest number of desktops from which microsoft office is accessed at any one time. To renew your software assurance benefits, request a standalone software assurance product through techsoup up to 90 days before your original benefits expire. Make sure that you choose the correct country youre in to be able to contact the appropriate support for your location. Sign into the partner center dashboard select mpn from the menu, then select programs select software assurance enrollment select the planning services program enrollment tab at the top of the page. Microsoft desktop optimization pack mdop provides a suite of innovative technologies including virtulization, policy control, and diagnostics and recovery tools. I havent had my working for several weeks, i have tried forums, they sent an email to email address which is not working, all other email and internet is working. The microsoft safety scanner is a free security tool that provides ondemand scanning and helps remove viruses, spyware.
Not every microsoft customer needs software assurance on all of the vendors offerings. How to use or renew your software assurance benefits techsoup. Applicable to microsoft software assurance training voucher msatv programme this document applies to the microsoft software assurance training voucher programme and is entered into between you and qa limited company number 0247 with registered office at rath house, 5565 uxbridge road, slough, berkshire, sl1 1sg we,us or our. The number of support incidents vary by customer and are based on the type of volume licensing agreement and qualifying products. After the initial order, customers can benefit from volume pricing for all licenses for the remainder of the term of their open license authorization number.
Azure hybrid benefit for windows server microsoft docs. Most microsoft products donated through the donation program have the phrase includes software assurance in the product name. Microsoft vlsc software assurance guide welcome to software assurance software assurance for volume licensing offers a range of tools and resources to help your company deploy, manage, and maximize your volume licensing purchases. For example, you purchase a new computer with a microsoft office oem license. Licensing programmes eligibility requirements microsoft azure.
Oct 07, 2010 your organizations investment in software assurance determines the number of phone support incidents you are eligible to receive. If the training voucher does not cover all the course days, the employee must pay the difference to the learning. Software assurance training voucher satv program in. Your organizations investment in software assurance determines the number of phone support incidents you are eligible to receive. Sign in to vlsc using a microsoft account associated with the sab administrator. Do microsoft customers really need software assurance. To apply these usage licenses to computers within your environment, each of the computers must have a preexisting, qualifying operating system license that is, a license for windows xp professional, windows vista business, windows 7 professional, or windows 8 pro. Type your software assurance access id and email address you use to access the vlsc and click continue. Dec 06, 2015 if you do not have your access id, contact your software assurance benefits administrator or microsoft sales representative. Oct 30, 2019 sql server 2019 provides a number of improvements for availability, performance, and security along with new capabilities like the integration of hdfs and apache spark with the sql server database engine. With this software assurance benefit, there is no need to purchase new licenses and no associated mobility fees so, you can easily deploy existing licenses on the.
Software assurance is a collection of benefits included with microsoft products. It gives you automatic access to the latest technology and provides productivity benefits, support, tools, and training to help you deploy and use software efficiently. If you have multiple purchasing accounts, select the purchasing account from the dropdown list with the benefits you want to view. The slick and sharp looking sorftware are there to help you achieve the maximum productivity in no time, similar to other office software but better. Grow your business by enrolling in software assurance partner programs. As an approved software assurance training partner, microsoft compensates you for providing technical training to enterprise customers in exchange for vouchers they get with software assurance. Your planning services days are based on the type and number of licenses you have with software assurance. Software assurance by benefit microsoft volume licensing. The page opens by default to the licenses and services tab. Microsoft assurance software is a program that was introduced in 2002 to help users deploy and support microsoft windows, microsoft office and related server desktop applications. Software assurance is a significant benefit that adds value to your software donation in a number of ways.
How can a customer calculate the esu price of the following situation. License mobility through software assurance guide microsoft commercial licensing 1 chapter 1. Software assurance is optional and cloud services are not available. The windows client licenses granted through the microsoft partner network are upgrade licenses only. We delete comments that violate our policy, which we. Benefits, including 24x7 support, deployment planning services, enduser and technical training, and the latest software releases and unique technologies, are combined in one cost. Click on the license id for which you want to manage 24. The azure hybrid benefit for windows server allows you to save up to 40% on windows server vms in azure by utilizing your onpremises windows server licenses with software assurance.
A costeffective program that grants access to specific software assurance elearning and instructorled training through your existing software assurance coverage. The home use program is a software assurance benefit available to microsoft volume licensing customers with active software assurance coverage on their office applications. Use your benefits to help it staff efficiently deploy and manage microsoft office products and office 365 and get the newest software releases. Try sql server 2019 today and create a robust business continuity plan using our industry leading software assurance benefits. What is microsoft software assurance and how do i access. Select the product and problem for which you need support. You can get support at a microsoft store, or call microsoft, or contact us online. All donated microsoft products include software assurance except for get genuine operating systems. Software assurance is a comprehensive volume licensing program that includes a unique set of technologies, services, and rights to help you deploy, manage. You have 90 days from the date of computer purchase to acquire software assurance for this oem license. Microsoft moves to per core licensing for windows server. Microsofts software assurance sa is a program to support organizations to help increase their investment in microsofts latest technology.
Use license advisor to research microsoft volume licensing products, programs and pricing. Microsoft office standard edition software assurance. Eliminating sa on some products can lead to savings of 20, 30 or 40 percent of your annual maintenance spend. First, i would also suggest you to scan your computer with microsoft safety scanner, which would help us to get rid of viruses, spyware, and other malicious software.
Microsoft software assurance support incident submission. Go to microsoft software assurance support page and click on submit request. To see the number of courses available through any licensing id, follow steps 1. What is microsoft software assurance and how do i access it. Your organizations software assurance benefits administrator receives an access id after clicking activate on the 24x7 benefit in the volume. Microsoft software assurance sa microsoft, microsoft. Yes, i stressed the word license and well get back to that in a minute.
587 333 451 358 1490 960 955 491 1039 1348 535 360 638 1239 1406 921 258 1158 931 410 1005 1435 662 388 168 321 320 1249 911 1167 1459 158 974 1441 75 1328 47 894 713 1418 1374 1418 1401